Refund Policy

Refund Policy

At House Vibe Store, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward refund policy to ensure your peace of mind.

30-Day Money Back Guarantee:

  • We offer a 30-day money-back guarantee on all eligible items purchased from House Vibe Store. If you are not satisfied with your purchase for any reason, you may return it within 30 days of delivery for a full refund or exchange.

Conditions for Refunds:

  • To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when you received it.
  • Returns must be initiated within 30 days of delivery. After this period, we may not be able to process your return.
  • Certain items may be exempt from our refund policy, including perishable goods, personalized items, and gift cards.

Initiating a Return:

  • To initiate a return, please contact our customer support team at with your order number and reason for return. We will provide you with a return authorization and instructions on how to proceed.
  • Please ensure that the item is securely packaged to prevent damage during transit. We recommend using a trackable shipping service for your return.

Refund Process:

  • Once we receive your returned item and verify its condition, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.
  • Please note that shipping costs are non-refundable, and you will be responsible for covering the return shipping expenses unless the return is due to an error on our part or a defective product.

Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us immediately at with photos of the damage or defect. We will work with you to resolve the issue promptly, whether through a replacement, exchange, or refund.

Contact Us:

  • If you have any questions or concerns about our refund policy, please don't hesitate to contact our customer support team at We are here to assist you and ensure that you have a positive shopping experience with House Vibe Store.